Automated indexing
Keep your content continually updated with our automated system which reguarly indexes tour site.
Your AI-powered documentation assistant
Biel.ai is an AI chatbot designed to enhance the efficiency and accessibility of your technical documentation. Empower your users and teams with AI-driven insights and automated support.
Smarter documentation with Biel.ai
Biel.ai uses AI to enhance the way your users navigate, and interact with your documentation. Whether you're automating FAQ responses or creating an intuitive search experience for users, Biel.ai learns from your content and delivers accurate, context-rich answers instantly.
Ask AI chatbot for your docs
Integrate Biel.ai to deliver on-demand answers, reduce support overhead, and enhance content accessibility.
+12 integrations
Connect Biel.ai with documentation tools like Docusaurus, Mkdocs, WordPress, and more.
Customizable chatbots
Adjust the chatbot’s responses, look and feel, and behavior to match the specific needs of your audience.
Detailed analytics
Monitor how your chatbot is performing. Get insights into the most frequently asked questions, user satisfaction, and the overall impact of the chatbot on your documentation site.
Flexible deployment options
Ue our secure, managed infrastructure or bring your own keys and models.
Your data, protected
Biel.ai is built with robust security features to protect your data, ensure privacy, and comply with industry standards.
Data encryption
We use industry-standard encryption for data in transit and at rest, ensuring secure access and storage.
GDPR compliant
Our platform adheres to GDPR standards, ensuring the privacy and protection of user data.
Domain restrictions
Restrict chatbot embedding to authorized domains only, ensuring secure use across permitted sites.
Opt-out of model training
Biel.ai does not use customer data for model training, ensuring private, confidential interactions.
Role-based access control
Limit access to sensitive features with role-based permissions, enhancing internal security.
Rate limiting
Protect against abuse and potential attacks by setting rate limits on sessions and requests.
API security
Secure API interactions with Bearer Authentication, ensuring authorized access only.
Trusted providers
We partner with reliable, compliant providers that meet Safe Harbor and data protection laws.
Integrate in minutes, not in days
Experience how Biel.ai can instantly provide accurate, context-rich answers from your documentation. Try it out in real-time, just like your users would.
Simple, transparent pricing for your documentation chatbot
No confusing limits—just packages designed to fit your needs.
Starter
$19/month
Growth
$49/month
Business
$250/month
Enterprise plan
For businesses with unique needs and advanced requirements.
- Custom quota
- Custom integrations
- SLA
If in doubt, choose the Starter plan. If you exceed the message limit, we'll notify you in-app and via email with a recommendation for the plan that best fits your needs.
The free trial provides full access to the features included in our Starter plan for 14 days. We'll remind you as the trial period approaches its end.
Not at all. Integration involves two simple steps: setting up the chatbot to crawl your documentation and embedding the chatbot widget on your site. We provide detailed guidance and support throughout the process.
Absolutely. You can customize the chatbot’s content and user interface to align with your brand.
Biel.ai integrates seamlessly with most major documentation platforms, including Docusaurus, Antora, Starlight, and WordPress.
The chatbot uses advanced Retriever-Augmented Generation (RAG) and Artificial Intelligence (AI) to process queries. This approach allows it to understand context and provide accurate, relevant answers based on your documentation.
Only if the source documentation is updated based on user interactions to enhance response quality.
Currently, we operate with GPT-4o mini across all plans. We plan to add more model options in the future to offer even greater flexibility and performance.
Yes! You can bring your own API keys or custom models to integrate with the chatbot, although it's optional—you're also welcome to use the ones we provide. For more details, please contact us.
We know you don't like surprises with billing, so when you hit 80% of your quota, we'll send you a friendly reminder to upgrade your plan. If you choose not to upgrade during the current month, the chatbot may become temporarily unavailable until the next limit reset or the plan is upgraded.
All data is encrypted both in transit and at rest. We adhere to the highest compliance standards to manage and protect sensitive information. For more details, please refer to our Privacy Policy.
No, we do not use your content or user interactions to train AI models. We have opted out of all training programs from our AI providers to ensure your data remains private.
Our analytics dashboard provides insights into chatbot usage and user satisfaction, helping you understand user needs and enhance both the chatbot's responses and your documentation over time.
Trusted by customer-focused teams
Biel.ai has been one of those great examples of low effort, high impact tasks. Easy to set up, yet the positive effects are felt immediately.
Answers for your users, powered by AI
Experience the future of technical documentation with Biel.