Automated content updates
Biel.ai indexes your docs automatically. No manual updates — your chatbot stays current with your docs.
Turn your docs into a 24/7 answer engine
Integrate an AI chatbot into your docs site in minutes. Reduce support tickets by 78% and turn your documentation into actionable answers.
Your users have questions. Stop making them dig for answers.
Traditional documentation is static, overwhelming, and ignored. Biel.ai turns your technical publications into an interactive assistant that solves problems — not just shares information.
Three steps to smarter documentation
+12 integrations
Connect Biel.ai with documentation tools like Docusaurus, Mkdocs, WordPress, and more.
Customizable chatbots
Adjust the chatbot’s responses, look and feel, and behavior to match the specific needs of your audience.
Real-time analytics
See exactly what users ask, and where your docs fail. Real-time dashboards expose top frustrations, missing answers, and ROI.
Flexible deployment options
Ue our secure, managed infrastructure or bring your own keys and models.
Your data, protected
Biel.ai is built with robust security features to protect your data, ensure privacy, and comply with industry standards.
Data encryption
We use industry-standard encryption for data in transit and at rest, ensuring secure access and storage.
GDPR compliant
Our platform adheres to GDPR standards, ensuring the privacy and protection of user data.
Domain restrictions
Restrict chatbot embedding to authorized domains only, ensuring secure use across permitted sites.
Opt-out of model training
Biel.ai does not use customer data for model training, ensuring private, confidential interactions.
Role-based access control
Limit access to sensitive features with role-based permissions, enhancing internal security.
Rate limiting
Protect against abuse and potential attacks by setting rate limits on sessions and requests.
API security
Secure API interactions with Bearer Authentication, ensuring authorized access only.
Trusted providers
We partner with reliable, compliant providers that meet Safe Harbor and data protection laws.
Simple, transparent pricing
Start free, upgrade when you're ready
Growth
$49/month
Professional
$99/month
Business
$250/month
Enterprise plan
For businesses with unique needs and advanced requirements.
- Custom quota
- Custom integrations
- SLA
Trusted by customer-focused teams
"Biel.ai has been one of those great examples of low effort, high impact tasks. Easy to set up, yet the positive effects are felt immediately."
Marko Stanik
Product Success at TurnkeyFAQs
If in doubt, choose the Growth plan. If you exceed the limits, we'll notify you in-app and via email with a recommendation for the plan that best fits your needs.
The free trial provides full access to the features included in our Growth plan for 14 days. We'll remind you as the trial period approaches its end.
Not at all. Integration involves two simple steps: setting up a project to crawl your documentation and embedding the widget on your site. We provide detailed guidance and support throughout the process.
Absolutely. You can customize the widget's content and user interface to align with your brand.
Biel.ai integrates with most major documentation platforms and websites, including Docusaurus, Antora, Starlight, and WordPress.
We use Retriever-Augmented Generation (RAG) and Artificial Intelligence (AI) to process queries. This approach allows it to understand context and provide accurate, relevant answers based on your documentation.
Only if the source documentation is updated based on user interactions to enhance response quality.
We work with GPT-4o mini in all our plans. We also support GTP-4o, Claude 3.5 Haiku, and Claude 3.5 Sonnet for our professional and business subscribers.
Yes! You can bring your own API keys or custom models, although it's optional—you're also welcome to use the ones we provide. For more details, please contact us.
We know you don't like surprises with billing, so when you hit 80% of your quota, we'll send you a friendly reminder to upgrade your plan. If you choose not to upgrade during the current month, the service may become temporarily unavailable until the next limit reset or the plan is upgraded.
All data is encrypted both in transit and at rest. We adhere to the highest compliance standards to manage and protect sensitive information. For more details, please refer to our Privacy Policy.
No, we do not use your content or user interactions to train AI models. We have opted out of all training programs from our AI providers to ensure your data remains private.
Answers for your users, powered by AI
Try Biel.ai free for 14 days. No credit card required.