Available today
Connect publicly accessible Freshdesk documentation by URL.
Connect Freshdesk to Biel.
Index public help-center pages by URL. A native Freshdesk connection is in development.
14 days free. No credit card required.
Documentation assistant
What is Biel?
Biel turns your technical documentation into answers for users and context for AI agents, with links back to your sources.
How do I get started?
Connect your docs, test your questions, and add Biel to your site. Or book a demo and we’ll walk you through it.
Native connection
A native Freshdesk connection is planned. Join the list for the confirmed scope and availability.
Questions
When will the native Freshdesk integration ship?
No release date is confirmed. Join early access for beta updates. Public Freshdesk Help Centers can be indexed by URL today.
Can I use Biel with Freshdesk today?
Yes, if the Help Center is public. Add its live URL as a source in Biel. Private agent-only content is not supported through the public crawler.