Ask AI · Embedded chat widget

Add AI chat to your docs in 15 minutes

Add the widget with a script tag so readers can ask questions and receive source-linked answers from your published documentation.

Build your AI assistant See the install code

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Biel.ai chatbot

Assistant

Hi! how can I help you?

A chatbot built for technical documentation

Ask AI retrieves from your indexed documentation and provides source links, helping answers track what you have published. Generative output can still contain errors, so readers can verify important details against those sources.

Source links for verification

Answers include links to the documentation used, so readers can verify important details or continue reading.

ii.

Handles unsupported questions

When the available documentation is insufficient, Biel can say so and direct the reader to your support channel. Model errors remain possible.

iii.

Built for technical content

Biel indexes code blocks, configuration examples, error messages, and API references alongside the surrounding explanation.

iv.

Speaks your users' languages

Reads English docs, answers in Spanish, French, Japanese, Portuguese, German, and 30+ more. Your users ask the way they think; Biel maps it to your content.

Customizable down to the button

Your colors, your fonts, your tone of voice. Configure how the assistant introduces itself, what it can and can't say, and which pages it should prioritize.

vi.

Refreshes with your docs

Refresh the index on a schedule, after a deployment, or through a webhook so answers track your published documentation.

Implementation

Two lines of HTML, that’s the install

Compatible with Docusaurus, Sphinx, MkDocs, Hugo, Jekyll, Next.js, and 20+ more.

<!-- 1. Load Biel -->
<link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/
  biel-search/dist/biel-search/biel-search.css">
<script type="module" src="https://cdn.jsdelivr.net/npm/
  biel-search/dist/biel-search/biel-search.esm.js"></script>

<!-- 2. Drop the button -->
<biel-button project="YOUR_PROJECT_ID"
  button-style="dark">
  Ask AI
</biel-button>

Use cases

Four places teams put Ask AI

Use the website widget for readers and the native Slack or Discord app for questions in team chat. Both retrieve from the same project sources.

Developer documentation

For docs your engineers actually read

API references, SDK guides, OpenAPI specs, configuration reference. Users ask “how do I authenticate,” “why am I getting a 401,” “how do I paginate” and get answers in code, with sources.

Help center

For self-serve customer support

Let users ask in plain language, receive a source-linked answer, or follow a contact path you configure when the documentation does not cover the question.

Slack & Discord native apps

Where your team already talks

One-click install. Mention the bot in any channel and it answers from your indexed docs, with sources cited. Replaces the constant pinging of whoever happens to know the answer that day.

Internal knowledge base

For onboarding and team lookup

Wire Biel up to your Confluence, Notion, or Google Drive. New hires learn the deploy pipeline. GTM finds the latest pricing. Without anyone repeating themselves on a Tuesday afternoon.

“Easy to set up, yet the positive effects are felt immediately.”

Marko Stanik · Product Success at Turnkey

Questions teams ask before signing up

How long does installation take?

Indexing time depends on the size of your site. For documentation with about 200 pages, the full process—from connecting the source to adding the widget—typically takes around 15 minutes.

What happens when Biel doesn't know the answer?

Biel can say when it does not have enough evidence. You can configure a contact form, support email, or another next step for the project.

Can I control what the assistant says about my product?

Yes. Set the assistant's tone and scope with a custom prompt, boost preferred sources, and exclude pages you do not want indexed.

How can I customize the widget?

Customize its colors, position, labels, button style, and light or dark theme. White-labeling is available on higher plans.

Can data stay in the EU?

Yes. EU data residency is available on Enterprise plans. See the Security Overview.

Does it work with private docs behind a login?

Yes. Setup depends on your authentication method. Book a demo to review the options for your stack.

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