Find out what your docs cannot answer
Give readers source-linked answers, then use their questions, ratings, and unresolved topics to prioritize documentation work.
To enable dark mode for Biel.ai on your website, follow these steps:
- Modify your website’s main HTML file.
- Add the attribute
data-theme="dark"to the<html>tag.
<html data-theme="dark">
<!-- Your existing HTML content -->
</html>This change activates the dark mode styling for Biel.ai…
100,000+ technical questions answered, 98.7% rated helpful
Your docs get more usable. You get the data.
Give readers a direct answer with sources, then use their unresolved questions to plan documentation improvements.
A backlog of what to write next
Review unresolved questions grouped by topic, then use reader demand to decide what to document next.
See the wording readers use
The question log shows the terms readers use, helping you find gaps between their language and your navigation or page titles.
Metrics for documentation reviews
Use question volume, ratings, and unresolved topics alongside your existing documentation metrics.
Answers grounded in your docs
Biel retrieves from your indexed content, cites source pages, and is designed to decline when the evidence is insufficient. Model errors remain possible, and the unanswered questions land in your content-gap report.
Every site you maintain, one assistant
Guide site, API reference, wiki, even sites on different platforms: one index covers them all, and readers get routed to the right site. The Tezos team runs one assistant across docs.tezos.com and docs.etherlink.com.
Installs without an engineering ticket
One script tag, or a native plugin for Docusaurus, MkDocs, and Sphinx. Most writers have it live in about 15 minutes, styled to match the site. Self-serve, from $50/month.
“The main benefit is learning what questions our users ask and whether the bot can answer them. We've made many doc updates when we learned that customers asked for particular info and the bot wasn't able to answer.”