Internal AI Assistant · For company knowledge

Train an AI on your company’s documentation

Deploy an assistant that knows your internal processes, your APIs, your runbooks, your policies. Your team gets answers from your actual content, in the tools they already use, without hunting through wikis or pinging the same colleague.

14-day freeSelf-serveLive in 15 min
#eng-platform2:14 PM
M
Maya Patel2:14 PM
@Biel how do I rotate prod database credentials? Need to do it without a maintenance window.
Biel
BielApp2:14 PM
Use the dual-credential rotation in infra/runbooks/db-rotate. Provision the new secret, deploy with both old and new active, drain traffic to the new one, then revoke the old. The script handles the handoff automatically; expected downtime is zero.
📄runbooks/db-rotation.md📄platform/secrets-policy
D
Daniel Reis2:16 PM
@Biel does the same procedure work for the staging cluster?
Message #eng-platform

100,000+ technical questions answered, 98.7% rated helpful

ScyllaDB
Katalon
Tezos
Talon.one
GrepTime
CrazyGames
SecuroSys
ScyllaDB
Katalon
Tezos
Talon.one
GrepTime
CrazyGames
SecuroSys
The gap public AI can’t fill

ChatGPT doesn’t know your business

Public AI can write code and answer general questions. It can’t explain your deploy pipeline, your security posture, or why finance refuses POs over $10k. Your team needs an assistant that knows your actual context.

Public AI · ChatGPT, Claude

General knowledge only

  • ×No access to your internal docs, procedures, or company-specific information.
  • ×General responses may lack the company context needed for internal questions.
  • ×Team members may paste sensitive data into external AI to get useful answers.
  • ×No way to know what people are asking, or where your docs fall short.
  • ×Answers may come from different tools and sources across the company.
Biel Internal Assistant

Trained on your knowledge

  • iIndexes your Confluence, GitHub wikis, internal sites, and uploaded files.
  • iiAnswers retrieve from approved sources and include links for verification.
  • iiiYour data stays in your tenant. Never used for model training.
  • ivAnalytics show questions, ratings, and unresolved topics.
  • vUse the same indexed sources in Slack, Teams, Discord, and your intranet.
What it does

Your team’s knowledge, always accessible

Stop people from asking the same questions about internal processes, API documentation, and company policies. Deploy an assistant that knows your business and meets your team where they already work.

i.

Answers from approved internal sources

Index your internal documentation, processes, and knowledge base so answers can draw on company-specific context and link back to the source.

ii.

Frees senior people from repeat questions

Handle repeat questions about tools, processes, and policies without asking the same subject-matter expert each time.

iii.

Shows recurring and unresolved questions

Use query analytics to find topics people ask about repeatedly and questions the documentation does not yet cover.

iv.

Sounds like your company

Configure tone, terminology, and voice. Define what’s in scope and what isn’t. The assistant introduces itself the way you’d introduce it, in the language your team actually uses.

v.

Access controls that fit how you work

Team-level permissions and domain restrictions. Restrict sensitive content to specific departments. Engineering sees engineering docs; finance sees finance docs; HR sees HR docs.

vi.

Refreshes with your sources

Re-index on a schedule, after a commit, or through the refresh API so the assistant tracks published changes.

How it works

Index every doc. Answer in every chat.

Biel reads the tools your team already writes in, then puts the answers in the tools your team already talks in. No migration, no new app to install, no behavior change required.

Index from
Wherever your team already writes
  • Confluence
    Wikis, spaces, and pages
  • GitHub
    Repos, wikis, READMEs
  • Internal sites
    Any crawlable site or sitemap
  • Files
    PDF, Word, Markdown uploads
  • OpenAPI specs
    API references from your current index
Answer in
Wherever your team already talks
  • Slack
    @-mention or DM in any workspace
  • Microsoft Teams
    Personal, group, and channel chats
  • Discord
    /ask slash command in any server
  • Intranet widget
    Drop-in for any internal portal
  • API & MCP
    For internal tools and AI assistants
Security

Security isn’t a feature. It’s the foundation.

Enterprise-grade protection for your most sensitive content. Built for teams whose compliance team reads the fine print, and whose legal team asks for it twice.

  • Domain restrictions
    Lock the assistant to your verified company domains. Public access disabled by default.
  • OAuth 2.0 & tokens
    Standards-based authentication. Scoped, rotatable, auditable API tokens.
  • Rate limiting
    Per-user, per-key, per-project limits. Abuse prevention, traffic spikes absorbed.
  • Encryption in transit and at rest
    Biel encrypts customer content in transit and at rest. See the security documentation for current implementation details.
  • Audit logs
    Every query, every response, every source cited. Available to admins, exportable on request.

GDPR compliant

European data protection standards. EU data residency available on Enterprise plans.

Private by default

Conversations never used for model training. Yours, end-to-end.

Your tenant, your data

Indexed content stays in your project. Delete or export at any time.

No public access

Internal assistants are gated by default. Public access is opt-in only.

Easy to set up, yet the positive effects are felt immediately.

Marko Stanik · Product Success at Turnkey

Things teams ask before deploying

What can I connect?

Confluence, GitHub, OpenAPI specs, and PDF/Word/Markdown uploads, plus any internal site we can crawl via a sitemap or a set of URLs. For content behind a login, talk to us and we will look at your setup.

Why not just use ChatGPT or Claude?

General assistants are useful for broad tasks, but they do not automatically have access to your approved internal documentation. Biel indexes those sources and includes links so employees can verify company-specific answers.

Can I control who has access?

Access can be restricted by domain, project, and API token. Contact us to confirm the right setup for sources that require department-level permissions.

Is my data used to train AI models?

No. We do not use your indexed content or user conversations to train AI models. See the Security Overview.

How does it stay in sync with our docs?

Schedule re-indexing, trigger it after a content change, or call the refresh API from CI/CD. Refresh options depend on the source type.

What’s the pricing?

Starts with a 14-day free trial. No credit card to start. Volume pricing for company-wide rollouts, and Enterprise adds higher rate limits and a named technical contact you can email directly.

Give your team instant access to company knowledge

14-day free trial · No credit card required
Try me ↓