Channel posts
Ask the bot inside any channel where it is added. Answer arrives in the same thread, with source links.
@Biel.ai
For Microsoft Teams
Your docs, answered in Teams
Deploy a Biel.ai docs bot inside Microsoft Teams so employees self-serve from runbooks, HR policies, internal SDKs, and product docs without leaving the chat. Available on Enterprise, with a standard Teams app package and administrator-controlled rollout.
14-day free trialNo credit card required
Engineering›General2:14 PMM
Maya Patel2:14 PM
@Biel.ai how do I rotate prod database credentials? Need to do it without a maintenance window.
BielBot2:14 PM
Use the dual-credential rotation in infra/runbooks/db-rotate. Provision the new secret, deploy with both old and new active, drain traffic to the new one, then revoke the old. The script handles the handoff automatically; expected downtime is zero.
📄runbooks/db-rotation.md📄platform/secrets-policy
D
Daniel Reis2:16 PM
@Biel.ai does the same procedure work for the staging cluster?
Used by documentation and developer-experience teams
Where employees can ask
Answers where the questions come up
Use the documentation connected to your Biel project in Teams. Employees can ask in channels or chats and check linked web sources.
Group chats
Add the bot to a group chat for ad-hoc cross-team questions. Same source-cited answer, scoped to the chat.
Add to chat
Personal chats
Private 1:1 with the bot for questions an employee does not want to ask publicly. The reply stays in the personal chat; authorized Biel dashboard users can review the conversation.
1:1 with @Biel
Source citations
Answers can include links to indexed web pages so employees can check the source.
docs.acme.dev/...
Setup
Standard Teams app package, admin-controlled.
Download the manifest from Biel, upload via Teams Admin Center, link with a setup token. The bot is hosted by Biel, so there is nothing to deploy on your side.
Full setup guide- 01
Download the app package
In your Biel project, open Integrations → Microsoft Teams and click Download app package. You get abiel-teams-app.zipwith the bot manifest and icons. - 02
Admin uploads to Teams
A Teams administrator uploads the package via Teams Admin Center → Manage apps → Upload new app, then sets a permission policy for the users or groups allowed to install it. - 03
Generate a setup token
Back in Biel, click Generate token in the Microsoft Teams card. The token is single-use and links one Teams workspace to one Biel project. - 04
Connect the bot
Search for Biel in the Teams app store, install, open the chat, send the setup token as the first message. The bot confirms the connection.
Before you install
Where can the bot answer?
In team channels, group chats, and personal 1:1 chats. The same Biel project powers all surfaces. Conversation context is per-thread.
Who needs to install it?
A Teams administrator uploads the app package once via the Teams Admin Center. After that, end users install it from the Teams app store like any other app, subject to the permission policy the admin set.
Can different Teams workspaces use different Biel projects?
Yes. Each setup token links one Teams workspace to one Biel project. Generate a fresh token to relink or to connect a different project. Tokens are single-use.
Does it work for internal-only documentation?
Yes. Connect sources suitable for everyone who can use the bot. Original source permissions are not inherited, and Biel dashboard users with access can review conversations. Discuss reader access before rollout.
Is it trained on our Teams conversations?
No. Teams messages are not added as knowledge sources, and customer content and conversations are not used to train models. The bot answers from the documentation connected to your Biel project.
Does it remember the conversation?
Yes, within the same channel thread or chat. Use
/clear there to reset its context.How long does setup take?
Your Teams administrator must approve the app. Setup time depends on that approval and on indexing your sources. The install guide covers the package and token configuration.
Make your runbooks answer questions.
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