Sync content automatically
Update content via REST API, GitHub actions, scheduled refreshes, or manual redeployment to keep your AI assistant synchronized.
AI chatbot for technical documentation
Turn your docs into an AI assistant that answers questions, reduces support tickets, and highlights missing content.
Powering docs for
Documentation problem
Your docs have the answers.
Users can't find them.
API endpoints, configuration steps, and error solutions exist in your documentation. Users can't access the right information when they need it. Biel.ai lets users find your content by asking questions.
From setup to answers in 15 minutes
No developer overhead. Connect your documentation sources and embed with a single script tag.
1
Connect your documentation sources
Provide your website URL or upload files. The AI indexes and understands your content structure, terminology, and context automatically.
2
Embed with one script tag
Copy and paste a script tag into your site. Works with any documentation platform.
3
Analyze questions and gaps
Users get answers to their technical questions. Analytics show you which content gaps to fill before they become support tickets.
Built for technical documentation
From OpenAPI parsing to multi-site indexing, Biel.ai handles the complexities of technical content so your assistant understands APIs, code examples, and configuration guides.
Connect 20+ platforms
Works with documentation platforms developers actually use: Docusaurus, Sphinx, Antora, GitBook, and custom sites. One script tag, any platform.
Match your brand
Configure your AI assistant's personality, responses, and appearance. Control tone, behavior, and visual design to match your project's style.
Track usage and gaps
See which questions users ask most, what content they can't find, and where your documentation needs work.
APIs & MCP integration
Build with our REST API for custom integrations or connect through Model Context Protocol (MCP) for seamless AI workflows.
Enterprise security
Biel.ai is built with robust security features to protect your data, ensure privacy, and comply with industry standards.
Enterprise security
Your data, protected
Biel.ai is built with robust security features to protect your data, ensure privacy, and comply with industry standards.
Data encryption
AES-256 encryption for data in transit and at rest, ensuring secure access and storage.
GDPR compliant
We adhere to GDPR standards, ensuring privacy and protection of user data.
Domain restrictions
Restrict chatbot embedding to authorized domains only for secure deployment.
Private by default
Your data is never used for model training, ensuring confidential interactions.
Role-based access management
Role-based access control with multi-factor authentication and single sign-on integration support.
Rate limiting
Multi-layer rate limiting and traffic analysis to prevent abuse and maintain service availability.
API security
OAuth 2.0 and Bearer token authentication with encrypted API communications.
Infrastructure security
Secure cloud infrastructure. Bring your own keys and models for maximum data control.
Developers, technical writers, and product teams love Biel.ai
See how teams use Biel.ai to reduce support load and improve user experience.
"Biel.ai has been one of those great examples of low effort, high impact tasks. Easy to set up, yet the positive effects are felt immediately."
Marko Stanik
Product Success
Turnkey
"Super easy to get started, reads all our sites without trouble, and helps us learn what questions our users ask."
Tim McMakin
Technical Writer
TriliTech
"The support at biel.ai is outstanding. They're always fast and helpful, and they turn our feature requests into reality in no time. We're super happy with the results."
Lars Wilhelmer, PhD
Documentation Engineer
Talon.one
Frequently asked questions
Here are some of the most frequently asked questions about our product. If you have any other questions, please contact us.
Biel.ai focuses specifically on technical content, not generic chatbot responses. It handles OpenAPI specs, schemas, error codes, and other developer-facing formats with precision. Unlike general-purpose chatbots, Biel.ai is built for technical documentation and understands the context and structure of developer content.
Start with Starter. We'll let you know if you need more capacity.
14 days with full Starter plan access. No credit card required.
Two steps: connect your docs and add our widget. Takes about 15 minutes with our setup guide.
Yes - appearance, personality, and behavior. Make it feel like your brand.
Most of them: Docusaurus, Antora, Starlight, GitBook, WordPress. If yours is missing, let us know.
We use RAG (Retrieval-Augmented Generation) with large language models to find relevant content in your docs and generate contextual answers.
It gets better when you update your docs based on what users are asking about.
GPT-5 mini and Claude Haiku for all plans. Business plans also get GPT-5.1 and Claude Sonnet.
We'll warn you at 80% usage. You can upgrade your subscription for predictable pricing or buy packs of interactions from your dashboard.
You can upgrade your subscription plan or buy extra seats from the admin panel ($20/month per seat).
Your data is encrypted and stays private. We follow standard compliance practices. Check our Privacy Policy for details.
No, your content and user conversations stay with you. Never used for training.